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Welcome to Welland Hydro-Electric System Corp.

Welcome to the official website of Welland Hydro-Electric System Corporation.

 

Welland Hydro-Electric System Corp. is responsible for the safe delivery of electricity to homes and businesses in the City of Welland and the maintenance of the local electricity distribution system.

 

We have a long history of serving our community and take great pride in providing professional service and competitive rates to help make the City of Welland a great place to live and do business.

 

Our website is designed to provide you with access to a wide variety of information, whether you are a residential or commercial customer.

 

If you are unable to find the information you need on our website or if you have other questions, call our Customer Service Centre at 905-732-1381. You can also contact us by filling out our online form.

Recent News

Possible Canada Post Service Disruption

Wednesday, June 22, 2016

Don't be left in the dark as a result of the possible upcoming Canada Post service disruption. Register for Customer Connect and sign up for e-billing to ensure you continue to receive account information in a timely fashion.

 

Click here to register for Customer Connect.

 

*** Please note that in the event of a Canada Post work stoppage, you remain responsible for paying your bills on time. ***

OEB Releases New Summer 2016 TOU Rates

Thursday, April 14, 2016

The Ontario Energy Board has released the summer TOU rates which will come into effect on May 1, 2016. Click here for details.

Welland Hydro Rate Application - Approved

Friday, March 18, 2016

The Ontario Energy Board has approved Welland Hydro-Electric System Corp.'s 2016 rate application. The new rates will become effective on May 1, 2016. To review the approved rates, please click here.

Customer Satisfaction Survey

Wednesday, March 16, 2016

Welland Hydro-Electric System Corp. will be conducting a telephone survey to gauge Customer satisfaction levels beginning on March 18, 2016. For Customers who are contacted and complete the survey, we thank you in advance for taking the time to provide your feedback.

Electricity Contracts - Know Your Rights

Friday, January 29, 2016

Did you know Ontario passed legislation banning door-to-door sales for energy contracts?

 

Click here for more information on this legislation.

 

It is important to know your rights and be an informed consumer before providing any salesperson with your account information or signing any contracts. Below are a couple of links with helpful information:

 

Know Your Rights - Consumer Protection Act

 

Door-to-Door Sales - Protect Yourself

 

The Ontario Energy Board - Retail Contracts

» Read More