Pay your bill by Visa or MasterCard

Welcome to Welland Hydro-Electric System Corp.

Welcome to the official website of Welland Hydro-Electric System Corporation.

 

Welland Hydro-Electric System Corp. is responsible for the safe delivery of electricity to homes and businesses in the City of Welland and the maintenance of the local electricity distribution system.

 

We have a long history of serving our community and take great pride in providing professional service and competitive rates to help make the City of Welland a great place to live and do business.

 

Our website is designed to provide you with access to a wide variety of information, whether you are a residential or commercial customer.

 

If you are unable to find the information you need on our website or if you have other questions, call our Customer Service Centre at 905-732-1381. You can also contact us by filling out our online form.

Recent News

OEB Releases Summer 2019 TOU Rates

Thursday, April 18, 2019

The Ontario Energy Board has released the winter TOU rates which will come into effect on May 1, 2019. Click here for details.

Holiday Office Hours

Wednesday, April 17, 2019

Below you will find Welland Hydro's office hours during the Easter holiday season:

 

April 18, 2019: Open

April 19, 2019: Closed

April 22, 2019: Closed

April 23, 2019: Open

Free Energy Saving Products Available

Tuesday, April 9, 2019

For a limited time, eligible customers can receive free energy saving products for their home through the Affordability Trust Fund. Click on the image below for more details.

 

Meter Sampling Underway

Wednesday, January 2, 2019

Welland Hydro-Electric System Corp. is completing a random sampling of meters between now and July 31, 2019. This work is aimed at meeting Measurement Canada’s inspection requirements for electricity meters. Approximately 560 meters will be removed from residential sites and replaced with new meters. All removals and installations will be completed by a Welland Hydro employee. This process will result in the disconnection of service for approximately 5 to 10 minutes to complete the meter changeover.  If you have any concerns, please contact Welland Hydro at 905-732-1381 and select option 6 to speak to a Customer Service Representative.  Thank you for your patience and understanding.

Customer Alert - Unsolicited Calls

Tuesday, December 11, 2018

Welland Hydro-Electric System Corp. has received information from several customers who have received unsolicited calls regarding potential hydro rebates.

 

Use extreme caution before sharing any of your electrical account information with them.