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Welcome to the official website of Welland Hydro-Electric System Corporation.
Welland Hydro-Electric System Corp. is responsible for the safe delivery of electricity to homes and businesses in the City of Welland and the maintenance of the local electricity distribution system.
We have a long history of serving our community and take great pride in providing professional service and competitive rates to help make the City of Welland a great place to live and do business.
Our website is designed to provide you with access to a wide variety of information, whether you are a residential or commercial customer.
If you are unable to find the information you need on our website or if you have other questions, call our Customer Service Centre at 905-732-1381. You can also contact us by filling out our online form.
Monday, June 9, 2014
Hydro One Networks Inc. (HONI) has advised Welland Hydro that one (1) of the two (2) station transformers at Crowland TS that supply electricity to the City of Welland must undergo repairs. This transformer has been offline for about five (5) months to minimize any further damage to it and has been replaced by the second (backup) transformer for the interim.
HONI has scheduled repairs to the offline transformer for June 11, 2014 to June 26, 2014. During this time period there will be no backup transformer to the City of Welland. In the unlikely event there is a station transformer failure during the scheduled repair period, which is highly improbable, a contingency plan has been developed.
The plan includes establishing feeds into the City of Welland from other Local Distribution Companies including HONI, however, there will not likely be enough system capacity to meet our system demands. If this situation occurs, the City of Welland could experience rotating blackouts to many areas of the distribution system lasting from four (4) to eight (8) hours. Rotating blackouts would remain in place until HONI could re-establish the transformer station capacity. This could take up to 72 hours.
In the unlikely event a station transformer failure occurs during the repairs of the offline transformer, Welland Hydro-Electric System Corp.
Friday, May 9, 2014
Welland experienced a short 1 second outage this morning at approximately 8:48 am due to a supply shortage on Hydro One's high voltage transmission system.
Thursday, May 1, 2014
The Ontario Energy Board has adjusted electricity prices for residential and small commercial consumers effective May 1, 2014. For more information click here.
Thursday, May 1, 2014
The Ontario Energy Board (OEB) has released Ontario's 2013 supply mix. Click here for more details.
Monday, March 31, 2014
Welland Hydro-Electric System Corp. will have new office hours beginning May 1, 2014. The office will be open to the public Monday - Friday from 9:30 a.m. to 4:00 p.m. excluding statutory holidays.