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Welcome to Welland Hydro-Electric System Corp.

Welcome to the official website of Welland Hydro-Electric System Corporation.


Welland Hydro-Electric System Corp. is responsible for the safe delivery of electricity to homes and businesses in the City of Welland and the maintenance of the local electricity distribution system.


We have a long history of serving our community and take great pride in providing professional service and competitive rates to help make the City of Welland a great place to live and do business.


Our website is designed to provide you with access to a wide variety of information, whether you are a residential or commercial customer.


If you are unable to find the information you need on our website or if you have other questions, call our Customer Service Centre at 905-732-1381. You can also contact us by filling out our online form.

Recent News

Smart Meters - ESA Report

Friday, January 23, 2015

On January 22, 2015 the Electrical Safety Authority announced it had directed Ontario’s electrical utilities (local distribution companies) to replace and discontinue the use of a specific model of electrical meter: the Sensus 3.2 with remote disconnect.  There are only 5,400 of these meters reported in use in Ontario which is less than one (1) percent of the 4.8 million meters in Ontario.

Welland Hydro-Electric System Corp. does not have any Sensus 3.2 remote disconnect meters installed at any of our customer’s homes and/or businesses in Welland.


For more information regarding the ESA announcement, click here.

Scam Alert

Wednesday, December 17, 2014

Calls are being received from individuals posing as Welland Hydro representatives demanding a credit card payment be made to prevent your hydro service from being disconnected. Do not provide any account or credit card information and simply hang up the phone.

OEB Posts Welland Hydro's CDM Results

Wednesday, December 17, 2014

Please click on the link below to review Welland Hydro-Electric System Corp.'s annual CDM reports as posted by the Ontario Energy Board.


Welland Hydro's Annual CDM Reports

OEB Releases Welland Hydro's 2013 Scorecard Results

Wednesday, September 24, 2014

On December 17, 2010, the Ontario Energy Board (OEB) initiated a consultative process to address how the Board might create conditions which will foster the cost-effective and efficient implementation of Board-approved network investment plans by transmitters and distributors through the establishment of appropriate standards for performance and efficiency, the provision of appropriate incentives, and the review of utility performance. 


This initiative is part of a coordinated consultative process to develop a renewed regulatory framework for electricity.


Today, the OEB released Welland Hydro's 2013 scorecard results. To view our scorecard, please click here.

Update - Smart Meter Issue Being Reviewed by Welland Hydro

Wednesday, August 6, 2014





The Ontario Energy Board has gathered information on smart meter model types that are used by electricity distributors across Ontario. The Board has confirmed that no utilities in Ontario use the Sensus Generation 3.3 meters, the model used in Saskatchewan.

Please visit for more information.


As a result of a few issues encountered with smart meters in Saskatchewan, Welland Hydro is being proactive and searching its inventory to ensure affected meters have not been installed locally.




"Customer safety is a top priority for us. While it is highly unlikely that any of the models identified in the Sensus investigation have been deployed in Welland, we are searching our database to be absolutely certain none of them are installed at any Welland home or business." said Ross Peever, President and CEO at Welland Hydro-Electric System Corp.. "In the event an affected model is identified, it will be removed."


"We are working closely with the Ontario Energy Board to ensure no potential hazards exist."explained Mr.

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