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Welcome to Welland Hydro-Electric System Corp.

Welcome to the official website of Welland Hydro-Electric System Corporation.

 

Welland Hydro-Electric System Corp. is responsible for the safe delivery of electricity to homes and businesses in the City of Welland and the maintenance of the local electricity distribution system.

 

We have a long history of serving our community and take great pride in providing professional service and competitive rates to help make the City of Welland a great place to live and do business.

 

Our website is designed to provide you with access to a wide variety of information, whether you are a residential or commercial customer.

 

If you are unable to find the information you need on our website or if you have other questions, call our Customer Service Centre at 905-732-1381. You can also contact us by filling out our online form.

Recent News

Sign Up for Your Account Online

Monday, February 5, 2018

You said it, we listened! After plenty of feedback, you no longer have to miss time at work, or re-arrange your day, to make it into our office to set up a new account.  If you are moving to, or within Welland, you can now set up your account online.

 

Moving Forms - Residential Customers

 

Moving Forms - Non Residential Customers

 

Should you run into any technical difficulties while using the online forms, please contact us at csr@wellandhydro.com. 

Customer Connect Portal - System Maintenance

Tuesday, January 23, 2018

The Customer Connect portal will be down for system maintenance on Saturday January 27, 2018 from 12:00 pm until 6:00 pm. We apologize for any inconvenience this may cause.

Welland Hydro's 2018 IRM Application

Monday, November 13, 2017

To view a copy of Welland Hydro's 2018 IRM application before the Ontario Energy Board (OEB), please click here.

 

For OEB correspondence regarding Welland Hydro's 2018 IRM Application (EB-2017-0081), click here.

OEB Releases Winter 2017 TOU Rates

Friday, October 27, 2017

The Ontario Energy Board has released the winter TOU rates which will come into effect on November 1, 2017. Click here for details.

OEB Releases Welland Hydro's 2016 Scorecard Results

Monday, October 2, 2017

On December 17, 2010, the Ontario Energy Board (OEB) initiated a consultative process to address how the Board might create conditions which will foster the cost-effective and efficient implementation of Board-approved network investment plans by transmitters and distributors through the establishment of appropriate standards for performance and efficiency, the provision of appropriate incentives, and the review of utility performance. 

 

This initiative is part of a coordinated consultative process to develop a renewed regulatory framework for electricity.

 

To view Welland Hydro's 2016 scorecard results, please click here.

 

To view Welland Hydro's 2015 scorecard results, please click here.

 

To view Welland Hydro's 2014 scorecard results, please click here.

 

To view Welland Hydro's 2013 scorecard results, please click here.

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