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Welcome to Welland Hydro-Electric System Corp.

Welcome to the official website of Welland Hydro-Electric System Corporation.

 

Welland Hydro-Electric System Corp. is responsible for the safe delivery of electricity to homes and businesses in the City of Welland and the maintenance of the local electricity distribution system.

 

We have a long history of serving our community and take great pride in providing professional service and competitive rates to help make the City of Welland a great place to live and do business.

 

Our website is designed to provide you with access to a wide variety of information, whether you are a residential or commercial customer.

 

If you are unable to find the information you need on our website or if you have other questions, call our Customer Service Centre at 905-732-1381. You can also contact us by filling out our online form.

Recent News

Welland Hydro Rate Application - Approved

Friday, March 18, 2016

The Ontario Energy Board has approved Welland Hydro-Electric System Corp.'s 2016 rate application. The new rates will become effective on May 1, 2016. To review the approved rates, please click here.

Customer Satisfaction Survey

Wednesday, March 16, 2016

Welland Hydro-Electric System Corp. will be conducting a telephone survey to gauge Customer satisfaction levels beginning on March 18, 2016. For Customers who are contacted and complete the survey, we thank you in advance for taking the time to provide your feedback.

Electricity Contracts - Know Your Rights

Friday, January 29, 2016

Did you know Ontario passed legislation banning door-to-door sales for energy contracts?

 

Click here for more information on this legislation.

 

It is important to know your rights and be an informed consumer before providing any salesperson with your account information or signing any contracts. Below are a couple of links with helpful information:

 

Know Your Rights - Consumer Protection Act

 

Door-to-Door Sales - Protect Yourself

 

The Ontario Energy Board - Retail Contracts

» Read More

Possible OESP Phone Scam Alert

Friday, January 29, 2016

The OEB is alerting Ontarians to a possible telephone scam. The OEB has received reports that individuals, claiming to be affiliated with the Ontario Electricity Support Program (OESP), were calling to request access into consumers’ homes. In two incidents last week, residents were contacted about the OESP, and notified that a home inspection was a condition of the program.

 

Click here for more information.

New Office Hours

Tuesday, November 17, 2015

Welland Hydro's office hours are changing.

 

Effective December 7, 2015, our office hours will be Monday to Friday 10:00 am - 3:30 pm.