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In Our Community

Welland Hydro-Electric System Corp. is a community focused organization and an active participant in the growth and prosperity of the City of Welland. We are proud of the many community programs we either sponsor or participate in. We are also equally proud of the efforts of our many civic-minded employees who generously give their time to volunteer in the community.

 

Recent News in our Community

Outage Cancelled

Wednesday, September 13, 2017

Any customers who are located on Clare, Dexter, Leonard, Maple Park, Lloyd, Maureen, Alan, Loyalist, Chapel Hill, Vanjo, North Valley and Thorold, please be aware that if you received a call today for a planned outage on September 15 between 9:00 am and 12:00 pm (3 hours), the outage has been cancelled.

 

We apologize for any confusion this may have caused.

2016 Supply Mix

Tuesday, August 15, 2017

The OEB has posted updated supply mix data with information from 2016. As per Ontario Regulation 416/99 made under the OEB Act, and the Board’s Directive, this information is required to be disclosed to Ontario consumers.

 

Please click here for details.

Customer Alert - Unsolicited Calls Requesting Home Inspection

Friday, July 21, 2017

Welland Hydro-Electric System Corp. has received information from several customers about calls being received asking for information about the Fair Hydro Plan bill insert from their July invoice and then requesting a scheduled home inspection to assess the efficiency of your furnace and/or central air conditioner.

 

The caller will claim to be from the Ontario Energy Board (OEB) and/or be affiliated with Welland Hydro. Pressure tactics will be used to have you schedule a home inspection quickly. Do not let these people into your home as this is a scam.

Welland Hydro on Social Media

Monday, June 26, 2017

Thirteen years after it started, we have finally made it to Facebook! Like us at Welland Hydro-Electric System Corp.

 

Also, did you know Welland Hydro has been on Twitter since 2013?

 

Click here to view our Twitter page and sign up to follow us.

Electricity Prices Dropping July 1, 2017

Thursday, June 22, 2017

Ontario's electricity prices are dropping again on July 1, 2017. Please click here for details.

Welland Hydro Rate Application - Approved

Tuesday, May 9, 2017

The Ontario Energy Board has approved Welland Hydro-Electric System Corp.'s 2017 rate application. The new rates will become effective on May 1, 2017. To review the approved rates, please click here.

OESP Changes

Wednesday, April 26, 2017

Support for lower-income electricity consumers will increase by 50 per cent and more consumers will be eligible for assistance under changes to the Ontario Electricity Support Program (OESP), which take effect May 1, 2017.

 

Click here for more details.

OEB Releases Summer 2017 TOU Rates

Friday, April 21, 2017

The Ontario Energy Board has released the summer TOU rates which will come into effect on May 1, 2017. Click here for details.

Kilowatt Way

Wednesday, March 22, 2017

Whether you live in an apartment or a house – four quick questions will reveal how you use electricity and show you ways to become more energy efficient. Click here to begin.

Electricity Contracts - Know Your Rights

Monday, February 6, 2017

Did you know Ontario passed legislation banning door-to-door sales for energy contracts?

 

Click here for more information regarding the rules which came into effect on January 1, 2017.

 

It is important to know your rights and be an informed consumer before providing any salesperson with your account information or signing any contracts. Below are a couple of links with helpful information:

 

Know Your Rights - Consumer Protection Act

 

Door-to-Door Sales - Protect Yourself

 

The Ontario Energy Board - Retail Contracts

» Read More