Welland Hydro-Electric System Corp. has applied to the Ontario Energy Board for permission to decrease its delivery charges. For details pertaining to this application, see the attached documents below.

Notice of Application - English

Notice of Application - French

Copy of Application

Evidence Package

Approved PILS Model

We are happy to announce that our eCare service is now available.

eCare is an online tool that will provide our customers with access to their account, billing and electricity usage information online.

Registration is easy - simply click the link below and follow the instructions to create your eCare online profile.

Take me to eCare

* Please note that you will need a copy of your recent bill to complete the registration process.

Starting on January 1, 2011, Welland Hydro Electric System Corp. will be transitioning all customers who are currently billed bi-monthly to monthly billing. Providing 12 smaller bills instead of 6 larger ones will make it easier for customers, to manage their monthly expenses. We are making this change as a result of many customer requests.  This change will also significantly benefit our customers as we approach time of use (TOU) rates which are expected to come into effect in the fall of 2011. Rest assured that as we approach TOU rates, we will provide you with information and strategies that will help you adjust to the new rate structure as well as assist you in managing your energy costs.

THE BENEFITS OF MONTHLY BILLING:

• Will provide you with frequent and timely information so you can adjust your usage to reduce the amount of electricity you consume and are charged for.

• Allows you to manage your monthly expenses more efficiently similar to other household expenses such as gas, cable, satellite, and telecommunications.

Meter readings will now be completed monthly to ensure the accuracy of your bill.  Your due date will continue to be 16 days from your bill date.

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Welland Hydro-Electric System Corp. recently presented Woodrose Co-operative Homes with a cheque for $3,492 after completing an extensive lighting retrofit throughout all three of their buildings located at 855 Ontario Road - where older, inefficient lighting was replaced with energy efficient lighting. “We are very motivated to continually improve our buildings” said Nancy Buote, President of the Woodrose Co-operative Homes Board of Directors. “Energy efficiencies and environmental benefits are extremely important to our Board and our residents and we incorporate these considerations into all decisions related to building improvements”.

Woodrose Co-operative Homes took advantage of the Electricity Retrofit Incentive Program, commonly referred to as ERIP, offered by Welland Hydro-Electric System Corp. which offers financial incentives to consumers for making energy efficient upgrades.

Pictured here from left to right from Woodrose Co-operative Homes are Lisa Gauthier (Corporate Secretary), Nancy Buote (President – Board of Directors), Rob Hamilton (Maintenance Supervisor) and Sheila Piunno (Co-ordinator).

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