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WHESC News

Welland Hydro-Electric System Corp. is committed to keep its customers informed about our current programs and services, any changes in our services that may affect them, and about our work in the community.

 

You will find our recent announcements and media releases listed below If you have any questions, please contact us.

 

Recent News

OEB Releases Summer 2018 TOU Rates

Friday, April 20, 2018

The Ontario Energy Board has released the summer TOU rates which will come into effect on May 1, 2018. Click here for details.

Customer Alert - Unsolicited Calls Requesting Home Inspection

Wednesday, February 21, 2018

Welland Hydro-Electric System Corp. has received information from several customers who have received calls from a person stating they are with Ontario Hydro or Ontario Power offering them a $600 - $650 rebate. The caller then tries to schedule a home inspection to assess the efficiency of your hot water tank, furnace and/or central air conditioner.

 

Pressure tactics will be used to have you schedule a home inspection quickly. Do not let these people into your home as this is a scam.

Sign Up for Your Account Online

Monday, February 5, 2018

You said it, we listened! After plenty of feedback, you no longer have to miss time at work, or re-arrange your day, to make it into our office to set up a new account.  If you are moving to, or within Welland, you can now set up your account online.

 

Moving Forms - Residential Customers

 

Moving Forms - Non Residential Customers

 

Should you run into any technical difficulties while using the online forms, please contact us at csr@wellandhydro.com. 

Customer Connect Portal - System Maintenance

Tuesday, January 23, 2018

The Customer Connect portal will be down for system maintenance on Saturday January 27, 2018 from 12:00 pm until 6:00 pm. We apologize for any inconvenience this may cause.

Welland Hydro's 2018 IRM Application

Monday, November 13, 2017

To view a copy of Welland Hydro's 2018 IRM application before the Ontario Energy Board (OEB), please click here.

 

For OEB correspondence regarding Welland Hydro's 2018 IRM Application (EB-2017-0081), click here.

OEB Releases Welland Hydro's 2016 Scorecard Results

Monday, October 2, 2017

On December 17, 2010, the Ontario Energy Board (OEB) initiated a consultative process to address how the Board might create conditions which will foster the cost-effective and efficient implementation of Board-approved network investment plans by transmitters and distributors through the establishment of appropriate standards for performance and efficiency, the provision of appropriate incentives, and the review of utility performance. 

 

This initiative is part of a coordinated consultative process to develop a renewed regulatory framework for electricity.

 

To view Welland Hydro's 2016 scorecard results, please click here.

 

To view Welland Hydro's 2015 scorecard results, please click here.

 

To view Welland Hydro's 2014 scorecard results, please click here.

 

To view Welland Hydro's 2013 scorecard results, please click here.

» Read More

2016 Supply Mix

Tuesday, August 15, 2017

The OEB has posted updated supply mix data with information from 2016. As per Ontario Regulation 416/99 made under the OEB Act, and the Board’s Directive, this information is required to be disclosed to Ontario consumers.

 

Please click here for details.

Welland Hydro Rate Application - Approved

Tuesday, May 9, 2017

The Ontario Energy Board has approved Welland Hydro-Electric System Corp.'s 2017 rate application. The new rates will become effective on May 1, 2017. To review the approved rates, please click here.

OESP Changes

Wednesday, April 26, 2017

Support for lower-income electricity consumers will increase by 50 per cent and more consumers will be eligible for assistance under changes to the Ontario Electricity Support Program (OESP), which take effect May 1, 2017.

 

Click here for more details.

Kilowatt Way

Wednesday, March 22, 2017

Whether you live in an apartment or a house – four quick questions will reveal how you use electricity and show you ways to become more energy efficient. Click here to begin.