Pay your bill by Visa or MasterCard

Welcome to Welland Hydro-Electric System Corp.

Welcome to the official website of Welland Hydro-Electric System Corporation.

 

Welland Hydro-Electric System Corp. is responsible for the safe delivery of electricity to homes and businesses in the City of Welland and the maintenance of the local electricity distribution system.

 

We have a long history of serving our community and take great pride in providing professional service and competitive rates to help make the City of Welland a great place to live and do business.

 

Our website is designed to provide you with access to a wide variety of information, whether you are a residential or commercial customer.

 

If you are unable to find the information you need on our website or if you have other questions, call our Customer Service Centre at 905-732-1381. You can also contact us by filling out our online form.

Recent News

OEB Releases Welland Hydro's 2018 Scorecard Results

Monday, September 30, 2019

On December 17, 2010, the Ontario Energy Board (OEB) initiated a consultative process to address how the Board might create conditions which will foster the cost-effective and efficient implementation of Board-approved network investment plans by transmitters and distributors through the establishment of appropriate standards for performance and efficiency, the provision of appropriate incentives, and the review of utility performance. 

 

This initiative is part of a coordinated consultative process to develop a renewed regulatory framework for electricity.

 

To view Welland Hydro's 2018 scorecard results, please select - English version or French version

 

To view Welland Hydro's 2017 scorecard results, please click here.

 

To view Welland Hydro's 2016 scorecard results, please click here.

 

To view Welland Hydro's 2015 scorecard results, please click here.

 

To view Welland Hydro's 2014 scorecard results, please click here.

 

To view Welland Hydro's 2013 scorecard results, please click here.

» Read More

2018 Supply Mix

Wednesday, June 26, 2019

The OEB has posted updated supply mix data with information from 2018. As per Ontario Regulation 416/99 made under the OEB Act, and the Board’s Directive, this information is required to be disclosed to Ontario consumers.

 

In 2018, supply mix percentages are as follows:

 

Nuclear - 58.4%

Water Power - 23.9%

Natural Gas - 6.2%

Wind - 8.0%

Solar PV - 2.3%

Bioenergy - 0.5%

Non-Contracted - 0.8%

 

Please click here for additional details.

OEB Releases Summer 2019 TOU Rates

Thursday, April 18, 2019

The Ontario Energy Board has released the winter TOU rates which will come into effect on May 1, 2019. Click here for details.

Free Energy Saving Products Available

Tuesday, April 9, 2019

For a limited time, eligible customers can receive free energy saving products for their home through the Affordability Trust Fund. Click on the image below for more details.

 

Meter Sampling Underway

Wednesday, January 2, 2019

Welland Hydro-Electric System Corp. is completing a random sampling of meters between now and July 31, 2019. This work is aimed at meeting Measurement Canada’s inspection requirements for electricity meters. Approximately 560 meters will be removed from residential sites and replaced with new meters. All removals and installations will be completed by a Welland Hydro employee. This process will result in the disconnection of service for approximately 5 to 10 minutes to complete the meter changeover.  If you have any concerns, please contact Welland Hydro at 905-732-1381 and select option 6 to speak to a Customer Service Representative.  Thank you for your patience and understanding.