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Our Residential Service

At Welland Hydro-Electric System Corp., customer service is one of our top priorities. We hope you, our residential customer, will find the information you need to help you understand your electrical service.


Residential Service


In this section you will find detailed information about our Residential Services.


This includes an overview of how to understand your hydro bill, our rates, bill payment options, and information on moving or registering for a new account, and our Deposit and Collection Policy.


If you are unable to find the information you need in this section of our website or if you have other questions, call our Customer Service Centre at 905-732-1381. You can also contact us by filling out our online form.